For our second assignment I decided to enter a psychological space not fully classified in Wallace. I joined Yahoo!'s board game service in order to play a casual game of Go (an Asian board game) with some one. The service includes synchronous chat functions so that players may converse in the common room, or in the game room, privately between players. In this way it can be seen as an interesting variant on synchronous chat.
Having enjoyed Go in real life I felt it would be interesting to interact and play with someone else interested in the same game. With the assignment in mind I entered the Beginner Room, and joined a small game with go9127_player (go9 from now on). As I entered I said, “hello” and clicked to start the game. I received no response but go9 started playing. Having not played in a while, I played poorly, but I was hoping to capitalize on that and use it as an ice breaker to ask for recommendations. As soon as I resigned though, go9 started playing the second game. Deciding to continue, I answered his play. Near the end of the game I played a surprisingly good move which finally prompted go9 to speak, “good try/but/too late”. I know I've lost, but for the sake of conversation I followed with, “it's really done?/I guess so, heh”. I was excited that go9 warmed up, and tried to further facilitate conversation by using non judgmental speech. I resigned, but before I could ask what go9 suggests I should work on, go9 adds, “even baby can see it.”
At this point my impression had been that go9 was simply a little shy with communicating with a stranger over the Internet, possibly due to being younger, definitely not late teens or an adult. However, with this one comment, my impression completely flipped. All of a sudden go9 became a conceited and blunt person. The personal attack struck out, making me revise my age beliefs upwards. With a bit of time to calm down I begin to think it may have more to do with language, perhaps go9 was blunt simply because of unfamiliarity with English. I respond, “may want to chose your words more carefully though next time.” to which go9 says, “u r nothing wrong, but bad lucky.” With this last comment my impression starts to ease back a bit. However, when I tried to start a third game, go9 declared, “two games/enough to say who is winnwe/i should say winner/bye”. Again my strong negative impression resurged. This person, regardless of lack of faculty with english, was bored of my beginner play, it seemed to me, and with haughty unconcern, simply left.
Not wanting to end on a bad note, I tried to find another game. Joining one, I again said Hello to the other person. However, not only did I receive no response, the opponent was not starting the game. I waited for 4 minutes before leaving. The next 2 attempted games had the same course of events, save for my patience running out exponentially faster. I quit the last game in under 15 seconds of no response. These cases were interesting in that I had received absolutely no interaction from my targets, yet this very lack of interaction prompted my extremely negative initial impressions that these people where inconsiderate, rude, and aggravating. Looking back I considered that they may be dealing with emergency situations, however the technology of the online space allowed one to easily remove oneself from “waiting for a game” status: use one click to close the window. In real life, it's a simple matter to see if someone is preoccupied and doesn't respond to a salutation, or inquiries, however with synchronous chat it is impossible to know whether the person is rudely ignoring you or legitimately ignoring you.
My reactions and impressions seem to fall mostly in a few aspects of the Hyperpersonal model, while also dipping into Reduced Social Context Cues. My reactions were usually very strong, and my initial impressions, even when changed all seemed “sure”. Go9 had to be younger because go9 was shy. This then changed to go9 had to be a conceited teen because he's acting like a haughty, immature, jerk. Despite the conflicting information, every stage of the impression formation was thought to be sure, until new information appeared. This represents the over attribution process and the re-allocation of cognitive resources ideas of Hyperpersonal. I was inflating the intensity of any impression (both good and bad) and was strongly focusing on the text and presentation using my imagination to fill in the person who could say what was being said. With the no-games following, over attribution itself went to the extreme as I judged people even when not receiving a response. I considered it rude to falsely declare yourself as waiting for a game and not play, leading me to develop negative impressions. This leads into how my experience fits with Reduced Social Context Cues. People were focused on the task of playing and communication was curt or outright lacking. While go9 started at neutral in my mind, each successive player was thought of as more negative. In essence I began to assume people had poor qualities unless proven otherwise.
While I eventually went on to encounter a friendly player (it took a fair amount of time and switching rooms), and developed additional thoughts on the subject, seeing how I'm already over the limit I'll end here. If it's okay, I may add the story and thoughts in a comment.
3 comments:
Your post was indeed quite long, but I found it to be well-written and worthwhile to read. I agree with your classification of your impression of Go9 as hyperpersonal; it is certainly a case of a very intense impression based off of limited exposure and communication.
I have to wonder though if maybe your impressions of the non-responsive players were exaggerated because of the irritable mood it sounds like Go9 put you in. I would think that if you had to evaluate these absent players’ personalities in terms of the 5 big traits, you wouldn’t really be able to confidently say much. I don’t know too much about the software that matches players for these games, but if it’s anything like some other website based online games I’ve played in the past, it’s not unlikely that the non-responsive players went afk (to use the parlance of our times) while waiting to be matched or timed out or something of that sort. I doubt that they would actually intentionally try to taunt you by not responding to you or starting the game, and since you can’t even really be sure that someone was indeed on the other end, can you actually have formed, in the strictest sense of the word, an impression?
I agree that the hyperpersonal model describes your experience with go9. You had a very strong reaction based on a limited number of cues. Over the course of the game, your impression changed to incorperate new cues that were transmitted during play.
I find it fascinating that there seemed to be so many implied cues transmitted through just simply playing the game (or not playing, as shown by players who did not start games.) It seems that the strongest reactions came from text based communications during play. I wonder how much of these reactions were affected by the competitive nature of the psychological space you were in.
Nice post. I used to play a lot of Go myself. I wouldn't recommend Yahoo! though. Give CGoban a try:
http://www.gokgs.com/download.xhtml
Not only does this fix all of the awkward technical problems of Yahoo! Go, but it helps to ameliorate the social problem as well. you see, the quality of social interaction derives from two factors, the people present and the way they interact. When using dedicated Go software and not the Yahoo junk, first of all you guarantee the people will be of at least a certain minimal level of intelligence. Second, the software guides people into acting in more appropriate ways. For example, you can review the game stone by stone afterwards, so it encourages people to stick around and do teaching games and not just leave. This extra connection also encourages oldtimers to teach the newbies proper go etiquette, booth as it relates to the game itself and also to the kibbitzing in the game and in the chatrooms.
Anyway, glad there is someone else here into Go. :-)
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